Complete Multiple Tasks
Help users complete a series of tasks to finish a transaction or application, allowing them to work through tasks in their own order.
When to Use
- When users need to provide different types of information
- When tasks can be completed in any order
- When users might need to gather information before completing some tasks
- When the process might take multiple sessions
Task List Overview
Show users all tasks upfront so they can understand what's required and plan their time.
Apply for a licence
You have completed 1 of 4 sections.
- Your detailsCompleted
- Business informationIn progress
- Upload documentsNot started
- Check and submitCannot start yet
Task Statuses
| Status | When to use |
|---|---|
| Completed | User has finished this task |
| In progress | User has started but not finished |
| Not started | User can start this task |
| Cannot start yet | Task depends on other tasks being completed |
Grouped Tasks
For complex applications, group related tasks into sections.
1. About you
- Your name and date of birthCompleted
- Your contact detailsCompleted
2. Your business
- Business detailsNot started
- Business addressNot started
Navigation Within Tasks
Each task should let users:
- Complete the task step by step
- Review their answers at the end of the task
- Return to the task list when finished
- Save and return later (if the service supports this)
Save and Return
If users can save their progress:
Your progress is saved automatically. You can sign out and return later.
Completing the Application
The final task should be "Check and submit" or similar. This should:
- Only be available when all other tasks are complete
- Show a summary of all answers
- Let users change answers before submitting
- Clearly confirm what happens when they submit
Best Practices
- Keep task names short and action-oriented
- Order tasks logically, even if they can be done in any order
- Show progress clearly (e.g., "2 of 5 sections completed")
- Let users skip ahead to see what's coming
- Auto-save progress where possible